SECURITY
Security for the safety of your personal information, the WORLD OF BELOVED store uses STRIPE PAYMENT GATEWAY / SSL Certificates to encrypt information passed to and from the website during registration and checkout. When placing an order, you can immediately check the security validity by clicking the padlock icon that appears in the URL line of your browser window when SSL is activated.
DISCLAIMER
WORLD OF BELOVED store's ambition is for the website to always be up and running, however the WORLD OF BELOVED store cannot guarantee this. The WORLD OF BELOVED store cannot guarantee that all the products shown are available at the time you place your order. In the event the product you order is no longer available you will be contacted by e-mail shortly after placing your order.
Due to the colour settings of your computer, the colours of the products shown in the pictures in the WORLD OF BELOVED store can differ from their actual colours. The WORLD OF BELOVED store cannot be held responsible for any such discrepancy.
PRICE CHANGES
The WORLD OF BELOVED store reserves the right to change prices of the products sold. The prices of the products will, during the time of placing an order, be valid throughout that specific process.
PRE ORDERS
In instances where a garment has sold out, we might organize a pre-order process. Please allow 4-8 weeks for shipment of pre-ordered products. The pre-order process lasts for a limited time only, usually a week. During this time, you can secure your preferred product by placing an order in advance, guaranteeing that you won't miss out when the item becomes available again. This approach allows us to meet the needs of our beloved customers, ensuring that everyone can enjoy our pieces. If your order includes products that are in stock as well as pre-ordered ones, we will ship them separately for you convenience. Your patience and support are greatly appreciated as we work to restock and deliver the items you love.
CURRENCIES
The WORLD OF BELOVED store cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the EUR, USD or GBP into any other currency.
UNCOLLECTED PACKAGES
The WORLD OF BELOVED store will, not pay shipping costs for uncollected packages.
CUSTOMER SERVICE
If you have any questions please contact the customer service team at hello@worldofbeloved.com
FEEDBACK AND COMPLAINTS POLICY
We welcome any comments about our service, so that we can improve what we are doing. We aim to deal with any problems quickly and fairly. If you have reason to complain about our service, please email our Customer Services Team stating clearly that you are making a complaint. Our aim is to respond to your complaint within a few working days, either resolving the complaint, or with a timescale for resolution.
